National voice calls
Calls to 13/1300 numbers
National call forwarding and voicemail
Call forwarding features
National and international SMS
*$300 international value includes 56 select countries
Coverage Information Coverage within the Optus Network is device dependant. With 3G devices and a compatible plan, you are able to access our 3G (2100Mhz/900Mhz) Network. With 4G devices and a compatible plan, you are able to access our entire 3G Network and 4G 1800Mhz Network. With 4G Plus devices and a compatible plan, you can access all areas of the Optus Network, including our 3G, 4G & 4G Plus (2300Mhz) Networks. Optus prepares coverage maps using the latest available data, tools and techniques to map predicted Optus mobile outdoor coverage as accurately as possible. However as with any network based on radio technology coverage will vary in quality and availability due to your device, demand on the Network and local conditions, geographic and structural. For example hills, concrete structures, high-rise buildings, lifts, basements and tunnels may prevent or interfere with reception. Optus’ coverage maps may show planned rollout. These predictions are based on rollout schedules available at the time of publication and may change without notice. An external antenna can improve your coverage for your mobile device in fringe coverage areas. There are different types of external antenna solutions depending on your coverage needs.
You can view your live mobile usage using our customer portal. Please ensure you keep an eye on this if you are worried about exceeding your included usage. Please note that a usage alert will be sent to you via SMS when you reach 50%, 85% and 100% of your monthly allowance. All usage on mobile phones resets on the 10th of the month.
It is important to understand how much data you may use when connected to the Internet. Data can be transferred to you (known as downloading) and transferred away from you (known as uploading). Data is measured in bytes, kilobytes, megabytes and gigabytes. A gigabyte of computer data is technically around 1000Mb and about kilobytes. Here are some real world examples of 1Gb of computer data: – half an hour of standard Netflix video streaming. – Downloading around 500 music tracks (5Mb each); or – Downloading approximately 1000 images or photos (1Mb each); or – 1.4 standard definition movies (700Mb each); Downloading high definition video can quickly add up so it’s important to understand how much data a file or video may use. It is recommended that you keep an eye on your usage levels using our
These countries include: American Samoa, Argentina, Austria, Bangladesh, Belgium, Bermuda, Brazil, Brunei Darussalam, Bulgaria, Cambodia, Canada, China, Colombia, Cyprus, Denmark, Finland, France, Germany, Greece, Guam, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kuwait, Lithuania, Macau, Malaysia, Malta, Martinique, Mexico, Mongolia, Netherlands, New Zealand, Norway, Pakistan, Peru, Poland, Portugal, Puerto Rico, Romania, Singapore, South Africa, South Korea, Spain, Sweden, Taiwan, Thailand, United Kingdom, United States, US Virgin Islands. For current pricing for each of these destinations please see the